TERMS OF SERVICE

Welcome to Whapple. By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully.

1. DIGITAL PRODUCT AVAILABILITY

All digital products purchased from Whapple will be available for immediate download upon successful completion of the purchase process. You will receive an email with download instructions and a link to access your product.

2. SOFTWARE ISSUES AND LIMITATIONS

While we strive to provide high-quality digital products, Whapple is not responsible for any issues or interruptions that may occur with the software. This includes, but is not limited to, software malfunctions, bugs, or compatibility issues. We provide our products “as is” and do not guarantee that they will function without errors or interruptions.

3. NO REFUND POLICY

All sales of digital products are final. Due to the nature of digital products, we do not offer refunds or exchanges once the purchase is completed. Please ensure that you have reviewed the product details and system requirements before making a purchase.

4. LIMITATION OF LIABILITY

Whapple shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services, even if we have been advised of the possibility of such damages. This includes, but is not limited to, damages for loss of profits, data, or other intangible losses.

5. DISPUTE RESOLUTION

In the event of any disputes or claims arising out of or relating to these terms or your use of our products and services, such disputes shall be resolved exclusively in the courts located in Chennai, Tamil Nadu. By using our services, you consent to the jurisdiction of these courts and waive any objections to such jurisdiction.

6. CHANGES TO TERMS

Whapple reserves the right to modify these terms of service at any time without prior notice. Your continued use of our website and services constitutes acceptance of the revised terms. We encourage you to review these terms periodically.

7. CONTACT INFORMATION

If you have any questions about these terms, please contact us at:

Email: info@Whapple.in

By using Whapple, you acknowledge that you have read, understood, and agree to be bound by these terms of service.

PRIVACY POLICY

At Whapple, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. INFORMATION WE COLLECT

 We may collect various types of information from you, including but not limited to:

• Personal Information: Name, email address, phone number, and other contact details.
• Payment Information: Credit card and billing information, are processed securely by our payment gateway.
• Usage Data: Information about how you use our website and services, including IP addresses, browser type, and pages visited.

2. USE OF INFORMATION

 We use the information we collect for various purposes, including but not limited to:

• Providing and maintaining our services.
• Processing transactions and sending order confirmations.
• Responding to customer inquiries and providing support.
• Sending promotional emails and newsletters (you can opt-out at any time).
• Improving our website and services based on user feedback and usage patterns.

3. DATA SECURITY

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

4. THIRD-PARTY SERVICES

We may use third-party service providers to assist with various aspects of our business, such as payment processing, email marketing, and analytics. These third parties may have access to your personal information but are only permitted to use it for the purposes we specify.

5. COOKIES

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you interact with our site. You can manage your cookie preferences through your browser settings.

6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. YOUR RIGHTS

 You have the right to:

• Access the personal information we hold about you.
• Request the correction or deletion of your personal information.
• Opt-out of receiving promotional communications from us.
• Withdraw your consent to our processing of your personal information (where applicable).

8. CHANGES TO THIS PRIVACY POLICY

Whapple reserves the right to modify this Privacy Policy at any time without prior notice. Any changes will be posted on this page, and your continued use of our website and services constitutes acceptance of the revised policy. We encourage you to review this Privacy Policy periodically.

9. CONTACT US

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Email: info@Whapple.in

By using Whapple, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

REFUND AND RETURN POLICY

1. REFUND POLICY

At Whapple, we are committed to ensuring your satisfaction with the digital products you purchase from us. However, due to the nature of digital products being intangible, our refund policy is designed to be fair to both our customers and the developers and vendors who create the products we offer.

1.1. Eligibility for Refund

We will consider refund requests in the following situations:

Product Defect: If you encounter technical issues or defects that prevent you from using the product as intended, and our support team is unable to resolve the issue.

1.2. How to Request a Refund

To request a refund, please contact our customer support team within 7 days of your purchase. Provide a detailed description of the issue, including any relevant screenshots or error messages.

1.3. Refund Process

Once your refund request is approved:

For credit card payments: We will initiate the refund to the original payment method used during the purchase. Please allow 5-10 business days for the refund to be processed.

2. Return Policy

As most of our products are digital and intangible, we do not accept returns for items that have been successfully delivered and downloaded. However, if you have accidentally purchased the wrong product or need assistance, please contact our customer support team for guidance, and we will do our best to assist you.

3. Contact Us

If you have any questions or concerns about our refund and return policy, please contact our customer support team at info@whapple.in